We respect your rights to privacy under the Privacy Act 1988 (Cth) (Act) and, to the extent required by the Act, we comply with all of the Act’s requirements in respect of the collection, management and disclosure of your personal information.
What is personal information?
information or an opinion about an identified individual, or an individual who is reasonably identifiable:
What personal information do we collect and hold?
We may collect and hold the following types of personal information:
How do we collect personal information?
We collect personal information directly from individuals about whom the information relates unless it is unreasonable or impracticable to do so. When collecting personal information we may collect it in ways including:
In some circumstances a person may need to provide personal information about third parties (e.g. when making a purchase with someone else’s credit card details). When this occurs, we rely on the person giving the information to inform the third party that they are providing the personal information to us and to advise the third party that we can be contacted for further information.
We may also collect personal information from third parties including from third party companies such as credit reporting agencies, law enforcement agencies and other government entities.
If you do not wish to receive cookies, you can set your browser so that your computer does not accept them. Please note this does not opt you out of being sent marketing materials. You will continue to receive generic advertisements on our website even if you do not allow your computer to accept cookies.
We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track users movements, and gather broad demographic information.
What happens if we don’t collect personal information?
If a person does not provide us with the personal information described above, some or all of the following may happen:
For what purposes do we collect, hold, use and disclose personal information?
We collect, hold, use and disclose personal information for the following purposes:
To whom do we disclose personal information?
We may disclose personal information to:
We may combine or share any information that we collect with information collected by any of our related bodies corporate (within Australia).
Credit card details
We do not store credit card details anywhere on our database.
Direct marketing materials
We may send you direct marketing communications and information about our products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.
At any time you may opt-out of receiving marketing communications from us by contacting us (see the details below) or by using opt-out facilities provided in the marketing communications and we will then ensure that your name is removed from our mailing list.
We do not provide personal information to other organisations for the purposes of direct marketing.
How can you access and correct personal information we hold about you?
You may request access to any personal information we hold about you at any time by contacting us (see the contact details below). Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We may charge you a fee to cover our administrative and other reasonable costs in providing the information to you. We will not charge you for simply making the request and will not charge you for making any corrections to your personal information.
There may be instances where we cannot grant you access to the personal information we hold about you. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.
If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment then we will add a note to the personal information stating that you disagree with it.
What is the process for complaining about a breach of privacy?
If you believe that your privacy has been interfered with, please contact us using the contact information below and provide details of the incident so that we can investigate it.
We take reasonable steps to ensure your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure. We may hold your information in either electronic or hard copy form. Personal information is destroyed or de-identified when no longer needed.
As our website is linked to the internet, and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.
We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in timely and appropriate manner.
Please contact our Privacy Officer at:
Attn: Privacy Officer
Check That Out Pty Ltd
Post: Locked Bag 7001, Preston, Victoria 3072